What is the return policy?
- Returns must be requested to MYXfitness within 30 days of delivery.
- Return shipping fee of $250 will be deducted from the refund.
- The day that you request your return, your subscription is cancelled and you cannot use your MYX.
- The process could take up to four weeks from time of return request.
- Refunds are issued once product has been received and inspected at the MYXfitness warehouse and your MYX must be received in its original working condition in order to receive a refund.
- Refunds will be processed within 10 business days of inspection.
How do I request a return?
- Chat online or email our customer care team to begin the process at [email protected]