What is the return policy?
We’d hate to see you go, but, here are the steps to take if MYX isn’t for you.
- Returns must be requested to MYXfitness within 30 days of delivery.
- The return shipping fee of $250 will be deducted from your refund.
- Your subscription will terminate at the end of your current billing cycle.
- You will be contacted to schedule a pickup of your equipment by XPO, our logistics partner.
- Your MYX equipment must be received in its original working condition, and you are required to return everything you received.
- Refunds are issued at the time of equipment pick up.