The MYXfitness Product Warranty is found here

Here are some important general terms: 

  • Accessories – 12 Months 

  • Product Firmware – 12 Months 

  • HD Touchscreen of Interactive Tablet – 12 Months 

  • Frame – 12 Months

  • Bike Components – 12 Months 

  • Bike Pedals – 12 Months 

  • Labor – 12 Months.

Warranty begins from the date of delivery to the original purchaser, and is only valid for the original purchaser.

Exclusions and Limitations: 

  • Only the original purchaser is eligible for warranty benefits.

Warranty Claims and Questions: 

  • In order to file a warranty claim, contact support at [email protected].

  • To be eligible for service under this Limited Product Warranty, you must provide MYXfitness with: 1) MYX Serial Number  2) Proof of purchase (only the original purchaser is eligible for warranty benefits)

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