How Do I Put My AirPods Into Bluetooth Pairing Mode?

  1. Put your AirPods into the Charging Case.
  2. Keep the lid of your Charging Case open.
  3. Press and hold the setup button on the back of the Charging Case.
  4. When the status light begins to flash white, your AirPods are in Bluetooth pairing mode.

Are your Airpods paired with any other devices in your space?

  • If so please disconnect your AirPods from all other devices
  • Go into your device Settings> Bluetooth and disconnect your pods
  • Check to find if your AirPods are connected to your iPhone.
  • Check your tablet to see if your AirPods are now paired

To reset your Airpods:

  1. Open the charging case lid.
  2. Press and hold the button on the back of the case for at least 15 seconds.
  3. The case's internal light between the ‌AirPods‌ will flash white and then amber, indicating the ‌AirPods‌ have reset. (If you have a Wireless Charging Case, this light is located on the front of the case.)

How to Reset Airpods Pro

  1. Put your ‌AirPods‌ in their case and close the lid.
  2. Wait 30 seconds, then open the lid.
  3. On your iOS device, go to Settings -> Bluetoothand tap the circled "i" icon next to your ‌AirPods‌.
  4. Tap Forget This Device, and tap again to confirm.
  5. With the ‌AirPods‌ case lid open, press and hold the button on the back of the case for about 15 seconds until you see the status light flashing amber.
  6. With the case lid open, place your ‌AirPods‌ close to your device and follow the steps on your device's screen to reconnect your ‌AirPods‌
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